Privacy Policy
At Earl Simons Agency ("Agency," "we," "us," or "our"), accessible via earlsimonsagency.com, protecting the privacy and confidentiality of our clients, prospective policyholders, and website visitors is our top priority. This Privacy Policy discloses our privacy practices and explains how we collect, use, share, and protect your personal information when you visit our website, submit insurance rate inquiries, or interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when requesting insurance rate reviews, policy quotes, or communications from our licensed agency team.
A. Personally Identifiable Information (PII)
- Contact Information: Full name, telephone number, mobile phone number, email address, physical mailing address, and zip code.
- Insurance Portfolio Information: Coverage type interests (Auto, Homeowners, Life, Specialty, Commercial Lines), affinity group status (Healthcare, Education, Engineering, Legal, Law Enforcement), vehicle or property descriptors, and current policy status.
B. Automated Data Collection & Tracking
When you navigate our website, we may collect non-personal technical data including IP address, browser type, device identifiers, referring URLs (including advertising traffic parameters such as source), pages visited, and timestamp data via essential cookies and analytics tools.
2. How We Use Your Information
We utilize the collected information strictly for legitimate insurance agency business purposes, including:
- Evaluating insurance quote requests and preparing carrier rate audits.
- Verifying qualification for affinity discounts (e.g., legal, law enforcement, educator rate tiers).
- Connecting you directly with a dedicated licensed personal insurance agent.
- Communicating regarding policy quotes, policy servicing, account updates, or administrative notices.
- Fulfilling legal, regulatory, and insurance licensing requirements under California law.
3. Telephone Consumer Protection Act (TCPA) & SMS Communications Compliance
Strict No Mobile Data Sharing Policy:
By providing your telephone or cell phone number on any web form on earlsimonsagency.com, you provide your explicit consent to receive communications—including telephone calls, voice messages, and SMS text messages—from Earl Simons Agency regarding your insurance quote request or existing policies.
Mobile Information Opt-In Safeguard:
No mobile information or SMS opt-in consent data will be shared with, sold to, or rented to third parties or affiliates for marketing/promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message & Data Rates: Standard text messaging rates and data fees from your mobile provider may apply. Frequency of messages varies based on your inquiry.
How to Opt-Out: You may opt-out of SMS communications at any time by replying STOP to any text message sent by Earl Simons Agency, or by calling our office directly at (562) 803-3101.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to data brokers, lead aggregators, or unauthorized third parties. We share information only under the following limited conditions:
- Authorized Insurance Carriers: To obtain binding quotes or issue policies, we share necessary underwriting details with admitted insurance carriers and managing general agents (MGAs).
- Service Providers & Advertising Partners: We work with trusted technology providers (including advertising and lead attribution platforms such as
connx.io) solely to facilitate web form submissions, measure advertising attribution, and deliver communication to you. These partners are contractually restricted from using your PII for any purpose other than providing service to Earl Simons Agency. - Legal Compliance: We may disclose information if required by court order, insurance commissioner regulation, law enforcement subpoena, or to protect our legal rights.
5. California Consumer Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:
- Right to Know: You may request details regarding the categories and specific pieces of personal information we have collected about you over the past 12 months.
- Right to Delete: You may request that we delete personal information collected from you, subject to regulatory policy retention exceptions mandated by the California Department of Insurance.
- Right to Opt-Out of Sale / Sharing: Earl Simons Agency does not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA privacy rights.
To exercise your California privacy rights, email us at privacy@earlsimonsagency.com or call (562) 803-3101.
6. Data Security
We enforce commercial security measures, SSL encryption, restricted administrative access, and secure network protocols to safeguard your personal data from unauthorized access, loss, or disclosure.
7. Third-Party Web Links
Our website may contain links to external sites or carrier portals. Earl Simons Agency is not responsible for the privacy practices or content of third-party websites.
8. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to this page with an updated "Last Updated" date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Earl Simons Agency
12743 Bellflower Blvd, Downey, CA 90242
Office Phone: (562) 803-3101
24/7 Text Line: (562) 353-5588
California License: #0772640